Posted in

NABFINS Recruitment 2026: Customer Service Executive (IBL & HL) Jobs in Tamil Nadu

NABFINS Recruitment 2026 Customer Service Executive Tamil Nadu

NABFINS Recruitment 2026 – CSE Jobs in Tamil Nadu. NABFINS Limited is hiring a Customer Service Executive (CSE) for its Individual Business Loans (IBL) and Affordable Housing Loans (HL) business in Tamil Nadu, under job code Nabfins/OPS/1145. It is a field job. You will meet customers, collect documents, support the loan process and stay in touch with borrowers after the loan is paid out.

தமிழ்நாட்டு மாணவர்களுக்கு: ஏதாவது ஒரு degree இருந்தால் போதும். 2 வருட loan அனுபவம் “preferred” என்று மட்டுமே சொல்லப்பட்டுள்ளது, கட்டாயம் அல்ல. உள்ளூர் மொழி (தமிழ்) தெரிந்திருப்பது கட்டாயம்.

The last date shown on the NABFINS careers page is 15 October 2026. This is a private company recruitment, not a government exam, so there is no written test mentioned in the posting.

Note: some job-listing sites show 18 September 2026 as the last date. The NABFINS careers page itself shows 15 October 2026, so go by the official page.

NABFINS Recruitment 2026: Overview

DetailInformation
OrganisationNABFINS Limited
PostCustomer Service Executive (CSE) – IBL & HL
Job codeNabfins/OPS/1145
LocationTamil Nadu (the JD lists Tamil Nadu and Karnataka)
QualificationGraduate in any discipline (10+2+3)
ExperienceMinimum 2 years in business loans and affordable housing loans preferred
LanguageKnowledge of the local language is mandatory
Mode of applyingOnline application link and CV by email, both given on the careers page
Last date15 October 2026
Official websitenabfins.org

What Does a Customer Service Executive (IBL & HL) Do?

The role covers two loan products:

  • Individual Business Loans (IBL): loans for individuals who run their own business.
  • Affordable Housing Loans (AHL): home loans in the affordable housing segment.

The JD lists nine responsibilities. In simple terms:

Responsibility (as per JD)What it means day to day
Sourcing and acquiring new customersFinding people who need a business or housing loan
End-to-end management of processing IBL and AHLHandling the loan file from application to completion
Field visits and customer meetingsGoing to the customer’s shop, home or workplace
Collecting KYC and income-related documentsGetting identity, address and income proofs
Assisting the BH in credit appraisal and disbursementSupporting the Branch Head (BH) until the loan is released
Customer relationships and post-disbursement supportStaying in touch after the loan is paid out
Coordinating with credit teamsPassing information and answering queries
Supporting collection and portfolio qualityFollowing up on repayments
Compliance with company policies and regulatory guidelinesFollowing the rules in every step

Eligibility Criteria

RequirementDetails from the JD
EducationGraduate in any discipline (10+2+3)
ExperienceMinimum 2 years in sourcing, processing and servicing Business Loans and Affordable Housing Loans with banks, NBFCs, MFIs or Housing Finance Companies (HFCs) preferred
SkillsGood communication and interpersonal skills
TravelWillingness to travel locally for field visits
LanguageKnowledge of the local language is mandatory

The important word is “preferred”. The JD does not say two years of experience is compulsory. A graduate without lending experience can still apply, though people with direct loan experience are likely to have an advantage.

அனுபவம் “preferred” மட்டுமே; கட்டாயம் என்று JD-யில் குறிப்பிடப்படவில்லை.

A note on two-wheeler and driving licence

Older NABFINS Tamil Nadu field postings (for example under other job codes) listed a valid driving licence and a two-wheeler as mandatory. The current IBL & HL posting does not mention either. Since the job involves field visits, check the JD before you apply.

What the Posting Does Not Mention

These details are not given on the job page or in the JD, so don’t trust any website that states them without a source:

DetailStatus
Salary / CTCNot mentioned
Age limitNot mentioned
Application feeNot mentioned
Selection stages (test, interview rounds)Not mentioned
Number of vacanciesNot mentioned
Exact district or branch in Tamil NaduNot mentioned

If any of these matter to your decision, ask NABFINS directly (contact details are in the Important Links section below).

How to Apply for NABFINS CSE Job

  1. Open the NABFINS careers page.
  2. Under Tamil Nadu, find CSE – Individual Business Loans And Housing Loans (job code Nabfins/OPS/1145).
  3. Click View and download the JD from the job page. Read it fully.
  4. Apply in either of the two ways on the page: use the Apply link, or email your CV to the email ID shown on the job page.
  5. If you email, use a clear subject line such as “Application – CSE IBL & HL – Tamil Nadu – Nabfins/OPS/1145”.
  6. Keep a copy of your application or email for your records.

The job page also has a “Download Application” link at the top. NABFINS says the decision on eligibility and on any other recruitment matter is final, and that canvassing in any form will lead to disqualification.

What to include in your CV

  • Name, phone number, email and your district
  • Degree, university and year of passing
  • Any experience in loan sourcing, processing, collections or customer service, with numbers if you can (files handled per month, for example)
  • Languages you speak, especially Tamil, since the local language is mandatory
  • A line saying you are willing to travel locally for field visits

Interview Preparation Tips

The posting does not describe the selection process, so this is general preparation for a field lending role, not an official syllabus.

  • Explain the two products simply. Be ready to describe a business loan and a housing loan in plain Tamil and English, as you would to a shop owner.
  • Know the loan journey. Sourcing, document collection, appraisal support, disbursement, post-disbursement service and collections are all in the JD, so be able to talk through each.
  • Understand KYC. Know why identity, address and income documents are collected and what you would do if a document is missing.
  • Prepare field examples. Think of times you dealt with customers, handled objections or followed up on pending work.
  • Know your area. Local trades, markets and housing patterns help in this kind of job.
  • Be honest about experience. If you don’t have direct loan experience, say so and show what you can bring instead.

Beware of Fake Job Offers

The NABFINS careers page carries its own warning. It says anyone who deals with unauthorised parties or websites about NABFINS jobs, whether for money or free, does so at their own risk, and the company will not honour a fake offer letter. Apply only through the NABFINS careers page, and don’t pay anyone for an interview or offer. If you come across someone asking for money, NABFINS asks you to report it to the company.

Key Takeaways

  • Post: Customer Service Executive (CSE) – IBL & HL, Tamil Nadu, job code Nabfins/OPS/1145
  • Qualification: any graduate degree
  • Experience: 2 years in business and housing loans is preferred, not compulsory
  • Local language knowledge is mandatory, and the job involves local field travel
  • Last date on the careers page: 15 October 2026
  • Salary, age limit, fee, vacancies and selection stages are not stated in the posting

Important Links

LinkURL
NABFINS careers pageClick here
Tamil Nadu job page (Nabfins/OPS/1145)Click here
Apply online (Tamil Nadu)Click here
JD downloadClick here
NABFINS websitenabfins.org
NABFINS contactPhone: 080 26970500 | Toll free: 1800 1024 205

More Bank Jobs You May Like

Frequently Asked Questions

1. What is the job code for this NABFINS opening?

The job code is Nabfins/OPS/1145 for Customer Service Executive (CSE) – IBL & HL in Tamil Nadu.

2. What is the last date to apply?

The NABFINS careers page shows 15 October 2026. Some third-party sites show a different date, so go by the official page.

3. What qualification is required?

A graduate degree in any discipline (10+2+3).

4. Is experience compulsory?

No. A minimum of 2 years in sourcing, processing and servicing business and affordable housing loans is listed as preferred, not mandatory.

5. Is Tamil compulsory?

The JD says knowledge of the local language is mandatory. For a Tamil Nadu posting, that means Tamil.

6. How do I apply?

Open the job page on the NABFINS careers page. It has an Apply link, and it also asks interested candidates to send a CV to the email ID shown there.

7. What is the salary?

The posting does not state the salary. Ask NABFINS directly, or check the details at the interview stage.

8. Is there a written exam or an application fee?

Neither is mentioned in the posting. Don’t pay money to anyone for this job.

9. Does the job involve travel?

Yes. The JD mentions willingness to travel locally for field visits and customer meetings.

10. Is this a government job?

No. It is a recruitment by NABFINS Limited, a company, and applications go to the company directly.

Disclaimer: This post is for information only. Please read the job page and JD on the NABFINS careers page before applying, as the company can change details at any time.

Leave a Reply

Your email address will not be published. Required fields are marked *